Availability
Is this service available in your area?
Use the availability check to the right to see whether our services are available in your area.
What do I get?
What do I get?
- Dedicated support team available to assist with many of your broadband and computer issues. Click here for details.
- 15Mb downstream; 1.5Mb upstream
- 24 hour online connection - no time restrictions
- No telephone line required
- No usage limit
- Up to 15 email addresses
- 300MB web space
- FREE wireless router (applies to new Broadband customers only)
What do I need?
What do I need?
The following are the recommended minimum system requirements to connect to our Fibre Power Broadband service:
| Minimum System Requirements | PC / Laptop | Apple Macintosh |
|---|---|---|
| Operating System | Windows 2000 or higher* | MacOS 10.3 or higher |
| Processor | 1.0Ghz or higher | PowerPC G4 or higher |
| Memory | 512 MB (RAM) or higher | 512 MB (RAM) or higher |
| Hard Drive | 90 MB free space | 150 MB free space |
| Internet Browser | Internet Explorer 6.0 + | Safari 3.2 + |
| Email Client | Outlook Express 5.5/6 | Outlook Express 5 |
| Network Device | Wired: Spare Ethernet or USB port | Wired: Spare Ethernet |
| Network Device | Wi-Fi connection: built-in Intel Centrino, or spare USB port (for Wi-Fi adapter) | Wi-Fi connection: built-in Mac Airport |
| Disk Drive | CD or DVD Drive | CD or DVD Drive |
Important Notes
Chorus ntl advises that this service is only supported when one PC operates with one modem.
Premium PC Support
Enjoy peace of mind with Premium PC Support. Our Premium PC Support service is designed to provide more comprehensive support on computer problems that are not directly related to our Fibre Power Broadband service, for example home networking, operating systems and software.
Learn more about Premium PC Support here.
Chorus ntl strongly recommend the use of:
- Virus protection software
- Firewall
- Content Filtering Software if appropriate
Conditions
Conditions
The Chorus ntl Fibre Power Broadband service is only available to enabled homes. Installation is carried out by a third party installer. Chorus ntl will not be responsible for the installation. A €20 equipment activation fee applies to all orders that are not placed online. Order online for free connection. A wireless router is included with the Fibre Power Broadband 15Mb and 30Mb packs. Equipment remains property of Chorus ntl. If a customer downgrades their 15Mb or 30Mb service within the first 4 months of installation they will be charged the €49.99 installation fee for the wireless router. All services are billed monthly and are payable by Direct Debit. A €3 charge applies to all bills for non-direct debit customers. A €15 Downgrade Administration Fee will be applied anytime you downgrade any element of your service. Subject to a minimum contract period of twelve months for all services. A cancellation fee will apply should you cancel your service during the first twelve months. Monthly data usage is capped at 40GB for Fibre Power Broadband 5Mb, there is no monthly usage cap for Fibre Power Broadband 15Mb or 30Mb. All broadband services are subject to our acceptable usage policy. Average expected broadband speeds at peak times are 5Mb, 15Mb and 30Mb. Broadband speeds are the maximum possible speeds only. Actual speeds will vary depending on internet traffic, the sites you visit and other factors. As our Fibre Power Broadband service is provided over the Chorus ntl TV cable you do not require an eircom landline to access this service. Prices include VAT. Residential use only. Savings based on equivalent services from eircom. eircom rates taken from www.eircom.ie. Information correct as at (12/09).