Fibre Power Broadband 15Mb

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What do I need?

The following are the recommended minimum system requirements to connect to our Fibre Power Broadband service:

Important Notes
UPC advises that this service is only supported when one PC operates with one modem.

Premium PC Support
Enjoy peace of mind with Premium PC Support. Our Premium PC Support service is designed to provide more comprehensive support on computer problems that are not directly related to our Fibre Power Broadband service, for example home networking, operating systems and software.

UPC strongly recommend the use of:

• Virus protection software
• Firewall
• Content Filtering Software if appropriate

What do I get?

• Dedicated support team available to assist with many of your broadband and computer issues.
• 15Mb downstream; 1.5Mb upstream
• 24 hour online connection - no time restrictions
• No telephone line required
• No usage limit
• Up to 15 email addresses
• 300MB web space
• FREE wireless router (applies to new Broadband customers only)

Conditions

The UPC Fibre Power Broadband service is only available to enabled homes. Installation is carried out by a third party installer. UPC will not be responsible for the installation. A €30 equipment activation fee applies to all orders, orders placed online will get an online order credit of €30. A standalone charge of €7.75 applies when not purchasing our TV service. A wireless router is included with the Fibre Power Broadband 15Mb, 30Mb and 100Mb packs. Equipment remains property of UPC. If a customer downgrades their 15Mb, 30Mb or 100Mb service within the first 4 months of installation they will be charged the €49.99 installation fee for the wireless router. All services are billed monthly and are payable by Direct Debit. A €3 charge applies to all bills for non-direct debit customers. A €10 Downgrade Administration Fee will be applied anytime you downgrade your service. Subject to a minimum contract period of twelve months for all services. A cancellation fee will apply should you cancel your service during the first twelve months. Monthly data usage is capped at 120GB for Fibre Power Broadband 8Mb, there is no monthly usage cap for Fibre Power Broadband 15Mb, 30Mb or 100Mb. All broadband services are subject to our acceptable usage policy. Average expected broadband speeds at peak times are 8Mb, 15Mb, 30Mb and 100Mb. Broadband speeds are the maximum possible speeds only. Actual speeds will vary depending on internet traffic, the sites you visit and other factors. As our Fibre Power Broadband service is provided over the UPC fibre power cable you do not require an eircom landline to access this service. Prices include VAT. Residential use only. eircom rates taken from www.eircom.ie.

Fibre Power Broadband 8Mb savings are calculated as follows:

UPC price compares to Eircom NGB Basic 8Mb broadband & Eircom line rental.

Fibre Power Broadband 15Mb savings are calculated as follows:

UPC price compares to Eircom NGB Advanced 8Mb broadband & Eircom line rental.

Fibre Power Broadband 30Mb savings are calculated as follows:

UPC price compares to Eircom 24Mb broadband & Eircom line rental

Information correct at 08/10.