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Conditions

UPC Home Phone services are only available to enabled homes. A €45 Equipment Activation fee applies for each service ordered. Orders placed online will get an online order credit of €30 for each service ordered. Choose to connect the service yourself to receive a further €15 credit for each service ordered. Special offer of free phone line ends 29 February 2012 and is only available to existing eligible UPC Analogue and Digital TV only customers who sign up to Auto Pay, UPC’s direct debit payment method. All services are billed monthly and are payable by Auto Pay. A €3.05 charge applies to all bills for non-Auto Pay customers. A €10.16 Downgrade Administration Fee will be applied anytime you downgrade any element of your service. Subject to a minimum contract period of twelve months for all services. A cancellation fee will apply should you cancel your service during the first twelve months. The UPC Home Phone service is provided on an IP protocol which depends on access to an electrical supply. In the event of a power failure, we advise customers to use alternative arrangements, e.g. mobile phones. Freetime World provides free off-peak local and national fixed landline calls and 400 off-peak international minutes per month to fixed landline numbers (excludes calls to mobile, premium rate, SMS and non geographic numbers) in selected international destinations, standard rates apply thereafter. Anytime World provides free local and national fixed landline calls and 400 free international minutes at any time per month to fixed landline numbers (excludes calls to mobile, premium rate, SMS and non geographic numbers) in selected international destinations, standard rates apply thereafter. Calls to the USA exclude calls to Hawaii and Alaska. All Home Phone services are subject to our Acceptable Usage Policy see www.upc.ie for details. Equipment remains the property of UPC so there is no charge for service technician visits. Prices include VAT. Residential use only. Freetime World is compared to eircom Talktime Chatter for €33.39 a month. Anytime World is compared to eircom Talktime Talker for €43.52 a month. eircom rates taken from www.eircom.ie. These terms and conditions are in addition to UPC’s general Terms and Conditions, a copy of which is available at www.upc.ie/termsandconditions. Information correct as at 01/12.